Monday, July 19, 2010

Here comes Buzzwordy's strategy!

Day Eight,

It was a rather short pizza-centric dinner for everyone.  Buzzwordy had been thinking and composing his reply while munching on his combo pizza.

"Hey Buzzwordy, lets start so we can all hear your strategy and see if we agree with it or not," gestured Xavia.

Buzzwordy was convinced that his company only had 4 to 5 products that they could really sell and win customers with.  In general, only about less than 40% of the design-in customers ended up going to mass production.  The target customer identification and qualification process had to be streamlined and literally error free.  Given the very short time frame that the company had to make up for the 20% revenue shortfall, this process must get started immediately.

"Xavia and my fellow marketing colleagues, in my opinion, we only have 4 to 5 products that could really help us close the revenue gap in this fiscal year.  All these products belong to the industrial segment - they are competitive in prices, features, performances, and all the needed collaterals like data sheets, user manuals, application notes, ... etc are in place today.  By the way, I forget to mention that we have won some industrial awards for some of these products.  My strategy is to leverage the success stories of these few products to generate goodwill among our target customers.  Small sample quantities will be provided at no cost to these customers.  If they have needs for our other products, we could take full advantage of the situation and promote them aggressively as well.  We must be diligent, knowledgeable, and result-oriented when pursuing our target customers.  We must understand their business models, their markets and customers, their perception of our competitors, and their requirements.  Since there is no time to waste, we must act immediately.  We will need to appoint a champion for this cause and hold him or her completely responsible for the outcome, however, we must allocate adequate and right resources to enable this cause to be successful." presented Buzzwordy.

"Is this the only strategy?" queried Xavia.

"This is the core strategy but we have a few other things that we must do as well.  For example, we have to focus on blowing out some of our old inventories.  We should offer discounts to entice customers to take these products.  I know that some of these products do have steady customers so lets approach them now.  We are also bidding on several custom design projects and if our bids are competitive, we will get upfront design fees.  This is another way for us to get short-term revenue.  My point is that all the cylinders must be running at the same time in order for us to optimize our efforts." exclaimed Buzzwordy.

Xavia's face lit up with a big grin, the kind of grin that can swallow anyone up without notice.  There were some more discussions among the team, however, everyone seemed to be geniunely supportive of Buzzwordy's strategy.

"In this case, lets roll this strategy out tomorrow morning!" acknowledged Xavia.

When Buzzwordy walked out into the parking lot, he realized that it was almost 1:00AM.  It will be another exciting day in just a few hours.

Lets see what Day Nine will be like.


Buzzwordy

Useful references:

The Tipping Point: How Little Things Can Make a Big Difference

The Marketing Gurus: Lessons from the Best Marketing Books of All Time

Made to Stick: Why Some Ideas Survive and Others Die

Product Strategy for High Technology Companies

Hands-On Inventory Management (Resource Management)

Sunday, July 18, 2010

Strategy is king!

Day Seven,

It just wasn't fun to see Xavia (Buzzwordy's boss) spinning out of control when the company's quarterly revenue came down by 20% from the budget.  Everytime when something like this happened, Buzzwordy could take a quick look at Xavia and saw the veins on his forehead pulsating.  Xavia would shut everyone out for about 30 seconds before making his infamous speech.

"Strategy is king and we will all need to find this king again!" screamed Xavia.

Buzzwordy could sense that Xavia was expecting him to respond - just him and not the other marketing brains in the audience.

"Xavia and my fellow marketing comrades, in order for us to significantly improve our revenue situation, I would suggest for us to take a hard look at the crappy product lines that we are currently carrying within our company.  If they cannot generate revenue, we should consider abandoning them once and for all.  In fact, I have pretty much identified what products should stay and what products should go.  It is very simple to make this decision because if a particular product hasn't gained any traction for the last 2 to 3 years, it will most likely not going to improve in the coming months.  Lets review my list and make a concerted effort on the products that we should keep." explained Buzzwordy.

Xavia seemed skeptical but agreed to review Buzzwordy's list as a group. 

"Wait a second!  Didn't we have some high quality account calls when promoting this media sensation product?  What happened?" yelled Xavia.

"Yes we did, however, since we did not have any working software and an easy-to-understand user manual to accompany this product, we haven't won any customer in the last 3 years.  My understanding is that we have no one working on this software now because there are no customers for our great media sensation product.  All the technical resources have been directed towards another project at this moment." said Buzzwordy.

There was no response from Xavia so more discussions were carried out into the evening.  The To-keep list was becoming shorter and shorter, and everyone agreed that their decision-making process made sense.

"OK Buzzwordy.  I can see that our To-keep list is shrinking, meaning that we're all going to have less products to sell.  What is your strategy in growing or should I say making up for the revenue shortfall with less products?" quizzed Xavia.

It must be the air inside the war room or could it be a lack of carb intake, Buzzwordy's ability to focus deteriorated precipitously. 

"Got to get some food first Xavia.  How about a company-sponsored pizza for everyone here?" requested Buzzwordy.

Lets resume our strategy discussions on Day Eight.

Buzzwordy